Call Center

Job Responsibilities

  • Keep track of assigned accounts to identify outstanding debts.
  • Check customer reimburse list to contact overdue payments.
  • Contact debtors to inquire of their payment status.
  • Negotiate payoff deadlines or payment plans.
  • Handle questions or complaints.
  • Investigate and resolve discrepancies.
  • Create trust relationships with debtors when possible to avoid future issue.
  • Update account status and database regularly.
  • Alert superiors of debtors unwilling or unable to pay when necessary.
  • Comply with requirements when legal action is unavoidable.
  • Take action to encourage timely debt payments.

Job Requirements

  • Bachelor Degree or High School Diploma.
  • Experience in working with targets and tight deadlines.
  • Knowledge of relevant legal requirements.
  • Working knowledge of MS Office and databases.
  • Excellent communication and people skills.
  • Apt in negotiating and persuading.
  • Ability to be polite and compassionate without lacking confidence.

Interested candidates, please submit your updated CV to:

Email: recruitment@lbngroups.com

Tel: 092 999 285/010 363 487

Job Category: Accounting
Job Type: Full Time
Job Location: Phnom Penh

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